FlyTAP Review [2022]: Should You Fly With TAP Air Portugal?
Should you make your reservation with TAP Air Portugal? Will this airline live up to your travel expectations, exceed them, or fall short entirely? It is in your best interest to find out the truth now, rather than later, after you have already invested time and money. Continue reading to learn everything you need to know about TAP Air that is contained in this article.
It can be very difficult to choose between all of the available airlines when you are trying to book a flight to a specific location. We have written quite a bit about the various airports located around Europe; however, what have we said about European airlines?
If you’ve ever had any questions concerning TAP Air Portugal, then you should read this page. Continue reading to learn everything you could possibly want to know about this low-cost airline operating out of Portugal.
What exactly is it that TAP Air Portugal is?
You probably already knew that TAP Air Portugal is a Portuguese airline, but just in case: First established in 1945, the airline has been in continuous operation ever since its inception. In 2005, they became a member of the Star Alliance. The initials TAP stand for Transportes Aéreos Portugueses, but in 1979 the company adopted its current name, TAP Air Portugal, in an effort to increase the company’s visibility on an international scale. If you are an iOS user and are considering becoming a frequent traveller with TAP, they also have a convenient app that can be downloaded from the App Store.
TAP Air Portugal is a low-cost airline operating in Europe; nevertheless, the airline’s tickets are not quite as inexpensive as those offered by RyanAir and EasyJet. They, like many other low-cost airlines, have baggage fees that might be prohibitively expensive and restrictive. In addition, if you are planning to fly anyplace besides Lisbon, it is highly possible that you will be required to make a connection there anyway.
Be aware, if you are someone who enjoys eating, that there is no complimentary food supplied on any flights that are not considered to be long-haul flights. There are menus available from which you can purchase food, but if you tend to become hungry on short or medium-haul flights, it is highly recommended that you bring snacks with you.
Customer Service Provided by FlyTAP
There are a few different avenues open to you if you would want to speak with a representative from the TAP Air Portugal customer service department. You have the option of sending in a compliment, a complaint, or a compliment through the “Contact us” form on the website. You can also reach them through social media platforms like Facebook or Twitter. There is also the possibility of contacting someone by phone; however, you should be informed that the line is only staffed from Monday through Sunday, 8:00 am until midnight, Portugal mainland time.
Every possibility can be found right here. You will also be able to discover information there about how to get in touch with TAP Air Portugal’s head office, corporate, or your local office if you have questions about lost and found items.
What’s the deal with the reviews for TAP Air Portugal?
TAP Air Portugal receives reviews that span the full spectrum, from exceptional to horrible, just like any other airline. Are the reviews, however, an accurate representation of the quality of FlyTAP Airlines?
TripAdvisor users have given reviews of TAP airlines an average rating of three out of five stars. At this time, the majority of the unfavourable evaluations of FlyTAP allude to the aggravation that customers feel due to the long lineups, delayed flights, and bad customer support. As of May 2020, their percentage of flights that arrived on time was 61.8%, which, while not the worst in the industry, is also not the finest. In addition, as a consequence of the epidemic, the turnaround times for receiving refunds for cancelled flights have been particularly unsatisfactory.
The actual airline, TAP Air Portugal, receives generally positive assessments in terms of seat comfort, legroom, and the quality of the flying experience.
Partners
As a result of its membership in the Star Alliance, TAP Air Portugal has formed partnerships with the aforementioned airlines. Joining the Miles&Go programme offered by TAP Air Portugal is something you should do if you want to take benefit of the agreements that have been established. Joining is completely free, and once you do so, you’ll receive an instant bonus of 200 miles.
The more you fly, the more miles you will accumulate, which will allow you to obtain a greater variety of discounts and rewards. If you fly frequently, you may even be able to raise your status to silver or gold if you meet the requirements.
Where does TAP Air Portugal fly to the most frequently?
TAP Air Portugal flies to over 80 locations in over 30 countries at the moment, and there are plans in the pipeline to add many more! Naturally, Portugal is home to the majority of their most well-known tourist spots (they have hubs in Lisbon and Porto). They go around Europe, Africa, the Americas, and the South American continent.
There are a multitude of locations from which to pick, giving you the opportunity to bask in the rays of the sun on sandy beaches, experience the excitement of a vibrant nightlife, or cuddle up with your significant other in the snow.
Baggage fees
When you are planning a journey of longer duration, you may find that you need to check some of your luggage. If you check your baggage with TAP Air Portugal, you can be subject to additional fees depending on the fare class of your ticket. Let’s take a closer look at the potential costs and allowances associated with your baggage.
You are permitted one carry-on bag with a maximum weight of 23 kilograms or 50 pounds on any and all international flights, with the exception of discounted tickets. Having a bag checked will result in additional fees. If you have an economy ticket, you are permitted to check one bag that does not exceed 23 kilograms or 50 pounds in weight (this weight limit increases if you purchase a higher class of tickets).
The price that you pay for this checked luggage will change depending not only on the route that you fly but also on when in the process you make the purchase. If you pre-book your checked bag with your ticket, the fee will be lower than if you do it during online check-in. The cost will be lower if you pre-book your checked bag with your ticket. The lowest price point is €30, and it goes up from there.
The cancellation policy that FlyTAP adheres to
Because the epidemic is still ongoing, it is important to familiarise oneself with the cancellation procedures of airlines before making any reservations. Any changes or cancellations made to a reservation made with TAP Air Portugal within 24 hours of the time the reservation was made will result in a fee of €30 for flights within a continent and €45 for flights between continents.
There is not a single cancellation policy that applies to all fare classes for this airline; therefore, it is imperative that you read the specific cancellation policy that is associated with the fare that you purchased. Any refunds requested after the initial 24 hours and handled through FLYTAP will not be subject to any fees.
When a refund is processed through a contact centre or a sales desk, there will be a fee of €30 for refunds related to continental flights and €45 for refunds related to intercontinental flights.
Conclusion: How would you rate TAP Air Portugal?
TAP Air Portugal is an airline that provides excellent destination options and affordable tickets, making it a great alternative for travellers who are interested in either travelling to Portugal or seeing other parts of the world.
Having said that, FlyTAP’s customer service isn’t necessarily the finest (based on ratings of TAP Air Portugal found online), so if you’re seeking to book a more complicated price, or if you like the reassurance of having solid customer service, you might want to consider choosing a different airline.
You should give FlyTAP a shot, on the other hand, if the only thing you care about is finding the most affordable flight possible to your next location.
Our Rating: 3.3/5
Pros
Pros
• Comfortable Seats
• In-Flight WiFi
• Quality In-Flight Attendants
• Slightly Higher Prices than Competing Airlines
Cons
• Pricey Food and beverage selections
• Poor Customer Service
• Slightly Higher Prices than Competing Airlines
