Wingo Airlines Review 2022: Should you fly with Wingo?

When you were in Columbia on a limited budget, did you happen to come across Wingo? Before you book your next flight with Wingo Airlines, you should make sure you have all of your questions answered by reviewing the information that we’ve uncovered about them.

The process of figuring out how to get to your destination is one of the less enjoyable aspects of travelling. The majority of the time, you will be required to take a flight to get there. Unfortunately, flights can be expensive and use up a significant portion of your budget, which can restrict the types of outings, meals, and activities you can participate in while you are there.

TAP Air Portugal and Volotea are two examples of low-cost airlines that help alleviate this issue by focusing solely on their primary objective, which is to transport passengers to their final destination at the lowest possible cost. Although they are frequently more affordable than most regular airlines, the quality of their service is not always guaranteed.

In the course of your investigation into travelling to Colombia, you have probably come across the low-cost airline known as Wingo at some point. Is Wingo a reputable company, and ought you to make your flight reservation with them? Continue reading to find out if Wingo is a good choice for your trips and where you can use it!

What exactly is Wingo?

Wingo is a low-cost airline that began operations in 2016 and brands itself as “Latin America’s coolest airline.” The company was founded in 2016. Wingo is an airline that is owned by Copa Holdings and takes pride in being a low cost and good vibes airline.

It’s a Wingo Fleet

Wingo, being a relatively new airline, does not have hundreds of aircraft carriers that it uses for its flights. They have eight planes in total, and they are all Boeing 737-800 models.

Due to the fact that all of their aircraft are identical, each one can accommodate exactly 186 passengers, including 42 seats designated as extra room seats.

Destinations

Wingo is continually adding new locations to its list of destinations, which is not yet nearly complete. At this time, all of their trips will only take place in Colombia, Latin America, and the Caribbean. Bogota is where you’ll find the headquarters of Wingo, but the airline offers flights to a number of other cities in Colombia as well, including Barranquilla, Cali, Cartagena, Medellin, San Andres, and Santa Marta.

Check out our suggestions for the seven things that first-time visitors to Colombia should prioritise doing while they are there, and if you are planning a trip there, you should be heading there soon!

And what about the rest of the world? It is important to note that all of Wingo’s flights begin in airports in Colombia; however, the airline does fly to a few other cities in Latin America and the Caribbean. These flights depart from Colombian airports. It is the best airline to fly with if you are looking for low-cost options to get to their list of destinations and you will be visiting Colombia.

You can fly to the following destinations with Wingo:

• Mexico (both Cancun and Mexico City)

• Aruba      

• Curucao

• Cuba (Havana)

• Peru (Lima)

• Ecuador (Guayaquil, and Quito)

• Dominican Republic (Punta Cana, and Santo Domingo)

• Venezuela (Caracas)

• Costa Rica (San Jose)

• Panama

• Bogota, Cali, Medellin, and Cartagena are the four cities in Colombia from which flights depart for destinations outside of the country. The flight from San Jose to Ciudad de Panamá, as well as the flight in the opposite direction, is the only route that operates without going through Colombia.

What Wingo Provides

In spite of the fact that they are a low-cost airline, Wingo does not rule out the possibility of running discounts or other kinds of deals on some of the flights that they operate. It is important to check the currency when you are looking at offers because they will either be quoted in USD or COP.

Wingo Luggage Policy

Add-on fees are typically required when flying with low-cost airlines. With the purchase of any ticket, you are permitted to bring one personal item that does not exceed 10 kilogrammes and has dimensions of 40 by 35 by 25 centimetres. Carry-on items are not charged for, but larger bags will incur a fee to be checked. Flights to Venezuela are the only exception to this rule.

Imagine that you would like to bring more carry-on luggage or checked bags with you. If this is the case, you have the option of purchasing a GO Plus or GO Premium fare, both of which will include one checked bag, with Premium flights also including one additional carry-on. In addition, check-in at the airport is included with both the Plus and Premium services. The earlier in the trip that you buy additional baggage, the lower the price will be.

The Adaptability of Wingo

Unfortunately, you may need to make changes to your flight at some point; therefore, you may be wondering what Wingo’s policies are regarding such changes. Although the vast majority of their tickets are non-refundable, you do have the option of purchasing either FLEX1 or FLEX+ tickets, which will give you more leeway in your plans. While FLEX1 allows for one change at no additional cost up to 15 days before departure, FLEX+ allows for an unlimited number of changes up to 24 hours before departure.

Wingo Add-Ons

Wingo provides a number of “customization” options for your flight, in addition to providing flexibility with regard to baggage and tickets. Because we are a low-cost carrier, the basic ticket is exactly that, and if you want any additional services, you will need to purchase them separately. Wingo gives you the option to choose your seat, and you have the choice between regular seats and seats with extra room. When you check in, even if you choose not to purchase a seat, you will still be given one regardless.

In connection with checking in, it is possible to do so at the airport for an additional fee. If you are unable to do so, you will be required to check in and print your boarding permit before arriving at the airport. If you choose to wait until you get there, you will be required to pay an extra cost.

If you are someone who tends to become hungry during flights, you will be disappointed to learn that Wingo does not come with any snack or drink services of any kind. You can get a discount of 10% when you pre-order snacks through Wingo Market and add them to your reservation. Alternatively, you can buy snacks while you’re onboard.

Information on How to Get in Touch with Wingo

Even though you probably won’t run into any problems with your Wingo booking, it’s still a good idea to be familiar with how to get in touch with your airline in case you do. Wingo provides its users with a bot named Violet that can be used for straightforward clarifications as well as a contact form that can be used for the filing of complaints, claims, and other requests. It will take at least fifteen days of business for us to respond to this form. They also have call centres in their destinations as well as in the United States that you can get in touch with through Skype or the telephone.

What exactly is going on with Wingo Reviews?

There are currently just over 650 reviews on Tripadvisor, and Wingo has received a rating of 2.5 out of 5 stars overall. The majority of reviews indicate that the service is about what you’d expect from a low-cost airline, with the primary source of dissatisfaction being additional fees or difficult-to-reach customer service representatives. It appears that the majority of customer service is provided through time-consuming forms and chatbots that are unable to handle complex issues.

Is it worthwhile to play Wingo?

In spite of the fact that Wingo’s customer service might not be the best, the company’s flight prices are consistently among the most competitive to be found in Latin America. If saving money is one of your top priorities, you should give Wingo serious consideration as an option for any of the airline’s 28 different routes.

If you choose to fly with them, you should check your bags twice to ensure that you won’t be charged any unexpected fees at the airport, and you should also read through all of the terms and conditions of your ticket.

Our rating: 3.0/5

Pros:

• At a low price

• Several locations in Latin America

• Airplanes are all the same, so you always know what you’re going to get

• Numerous destinations in Latin America

Cons:

• Routes that are limited

• Additional (hidden) charges

• It is challenging to get in touch with customer service.