Air Canada Rouge Review [2022]: Are the cheap flights worth it?

When you were on a tight budget and traveling through Columbia, did you by any chance come across Wingo? If you want to make sure that you have all of your questions answered before booking your next flight with Wingo Airlines, you should make sure that you review the information that we’ve discovered about them first.

One of the less enjoyable aspects of traveling is the process of figuring out how to get to your destination once you’ve arrived at a new location. You will almost always have to take a flight in order to get there, as that is the most convenient method. Unfortunately, flights can be quite pricey and eat up a significant portion of your budget. Because of this, the types of excursions, meals, and activities that you are able to partake in while you are there may be limited as a result.

TAP Air Portugal and Volotea are two examples of low-cost airlines that help alleviate this issue by concentrating solely on their primary objective, which is to transport passengers to their final destination at the lowest possible cost. Focusing solely on this primary objective allows these airlines to help alleviate this problem. Despite the fact that they are frequently less expensive than the majority of regular airlines, the quality of the service they provide is not always guaranteed.

You have most likely become familiar with the low-cost airline known as Wingo at some point during the course of your research into travelling to Colombia. Wingo is located in Colombia. Is Wingo a trustworthy company, and should you book your flight with them rather than another provider? Keep reading to discover whether or not Wingo is a good option for your travels and the different places you can use it.

What does Wingo actually refer to?

Wingo is a low-cost airline that started its operations in 2016 and brands itself as “the coolest airline in Latin America.” 2016 marked the beginning of operations for the company. Wingo is an airline that is proud to be a low-cost and good vibes airline. This airline is owned by Copa Holdings, which also owns the company.

It’s a Wingo Fleet, right here.

As a relatively new airline, Wingo does not have hundreds of aircraft carriers that it utilises for its flights because it does not have that many aircraft. They have a total of eight planes, and they are all variants of Boeing 737-800 aircraft.

Because each of their planes is exactly the same as the others, each one has the capacity to carry exactly 186 passengers, with 42 of those seats being specially designated as additional room seats.

Destinations

The list of destinations that Wingo offers is not even close to being full, but the company is always including more places on it. At this time, they only plan to travel within Colombia, other countries in Latin America and the Caribbean, and the United States. The headquarters of Wingo are located in Bogota, but the airline also operates flights to a number of other towns in Colombia. These locations include Barranquilla, Cali, Cartagena, Medellin, San Andres, and Santa Marta.

Check out our choices for the top seven things that people who are travelling to Colombia for the first time should make it a point to do while they are there, and if you are already in the process of arranging a vacation there, you should get on the road as soon as possible!

What about all the other countries in the world? It is essential to keep in mind that all of Wingo’s flights begin in airports located in Colombia; despite this fact, the airline does provide service to a number of other cities located throughout Latin America and the Caribbean. These flights take off from airports located in Colombia. If you are going to be travelling to Colombia and are looking for low-cost options to get to their list of destinations, then this airline is the one that you should fly with the most.

The following locations are accessible via flights booked through Wingo:

• Cancun and Mexico City in Mexico

• Aruba in the Caribbean

• Curucao

• Cuba (Havana)

• Peru (Lima)

• Ecuador (Guayaquil, and Quito)

• Dominican Republic (Punta Cana, and Santo Domingo)

• Venezuela (Caracas)

• Costa Rica (San Jose)

• Panama

There are four cities in Colombia—Bogota, Cali, Medellin, and Cartagena—from which flights depart for destinations outside of the country. These cities are Bogota, Cali, and Medellin and Cartagena. The only route that operates without going through Colombia is the flight from San Jose to Ciudad de Panamá, as well as the flight in the opposite direction from Ciudad de Panamá to San Jose.

What Wingo Can Offer You

Wingo does not rule out the possibility of running discounts or other kinds of deals on some of the flights that they operate. This is despite the fact that they are a low-cost airline. When you are looking at different offers, it is essential to check the currency because they will either be quoted in US Dollars or Colombian Pesos.

Wingo Luggage Policy

When flying with low-cost airlines, you will typically be required to pay additional fees. You are allowed to bring one personal item onto the plane with you, provided that it does not weigh more than 10 kilogrammes and does not exceed the dimensions of 40 centimetres in length, 35 centimetres in width, and 25 centimetres in height. Items that fit in a passenger’s carry-on are not assessed a fee, but checking larger bags will cost money. Only flights to Venezuela will be permitted to deviate from this policy.

Imagine for a moment that you would like to bring more bags with you, either to carry on or to check. In this scenario, you have the option of purchasing a GO Plus or GO Premium fare. Both of these fares include one checked bag, but the Premium flights additionally include one carry-on item. In addition, the check-in service at the airport is incorporated into both the Plus and Premium services at no additional cost. The cost of purchasing additional baggage will be reduced proportionately to the earlier in the journey that the purchase is made.

The flexibility that Wingo possesses.

You may, unfortunately, find that you need to make adjustments to your flight at some point; as a result, you may be curious about the policies that Wingo adheres to in regard to such adjustments. Even though the vast majority of their tickets are non-refundable, you do have the option of purchasing either FLEX1 or FLEX+ tickets, which will give you more flexibility in your schedule and allow you to make alternate arrangements if necessary. Whereas the FLEX1 option allows for one change up to 15 days before departure at no additional cost, the FLEX+ option allows for an unlimited number of changes up to 24 hours before departure at no additional cost.

Wingo Add-Ons

In addition to providing flexibility with regard to baggage and tickets, Wingo offers a variety of “customization” options for your flight. These options can be found on the website. The basic ticket is exactly what it sounds like because we are a low-cost carrier; if you want any additional services, you will need to purchase them separately. Wingo provides you with the option to choose your seat, and the options available to you include standard seats as well as seats that have additional legroom. When you check in, regardless of whether or not you decide to buy a seat, you will still be assigned one whether or not you do so.

When it comes to checking in, it is possible to do so at the airport for an additional fee. This can be done in connection with checking in. In the event that this is not possible for you, you will be required to check in and print your boarding pass before you arrive at the airport. If you decide to wait until you get there to make your purchase, there will be an additional cost for you to pay.

If you are the type of person who regularly finds themselves getting hungry during flights, you will be dismayed to learn that Wingo does not come with any kind of snack or drink service included in the package. When you pre-order snacks through Wingo Market and add them to your reservation, you are eligible for a discount of 10% off the total price of those snacks. You also have the option of purchasing snacks while you are onboard the ship.

Instructions on How to Communicate with Wingo are Listed Here.

Even though it is highly unlikely that you will experience any issues with your Wingo booking, it is still a good idea to familiarise yourself with the process of how to get in touch with your airline in the event that you do. Users of Wingo have access to a chatbot known as Violet, which can be used for straightforward clarifications. Additionally, users have access to a contact form, which can be used for the filing of complaints, claims, and other types of requests. In order to respond to this form, it will take at least fifteen days of business hours on our end. You can communicate with their call centres in their locations as well as in the United States by using Skype or the telephone. Additionally, they have call centres in the United States.

Where exactly are we at with Wingo Reviews, and what exactly is going on?

Wingo has been given an average rating of 2.5 stars out of a possible 5 on Tripadvisor, where there are currently just over 650 reviews total. The vast majority of reviews indicate that the service is about what you’d expect from a low-cost airline, with the primary source of dissatisfaction being additional fees or difficult-to-reach customer service representatives. Moreover, the reviews point out that the customer service representatives are difficult to reach. It would appear that the majority of customer service is provided through the use of time-consuming forms and chatbots that are unable to handle issues that are more complex.

Is it worth it to try my hand at Wingo?

Although Wingo’s customer service might not be the finest, the company’s flight prices are routinely among the most affordable that can be found in Latin America. This is despite the fact that Wingo might not be the best. If finding ways to save money is one of your highest objectives, you should give serious thought to the possibility of flying with Wingo on any of the 28 different routes offered by the airline.

If you decide to fly with them, you need to double check your bags to ensure that you won’t be charged any additional fees than you were expecting at the airport, and you also need to read all of the terms and conditions that are associated with your ticket.

Our rating: 3.0/5

Pros:

• At an affordable cost

• In a number of sites around Latin America

• Numerous locations throughout Latin America

• Airplanes are always the same, so you always know what you’re going to receive

• Numerous places in the Caribbean

Cons:

• Charges that are added on top of the original price

• Limited available routes

• Getting in touch with the customer service department is quite difficult.