JetBlue Review 2022: Traveler’s Verdict on The Budget Airlines

In recent times, the airline JetBlue has received extensive coverage in the media. Which explanation do you believe, given that there have been numerous flight delays and cancellations, as well as outstanding customer service and excellent value for the money? We are here to put an end to all the rumours and to focus on the question that really matters: Are flights with JetBlue a good use of your time? Read on to find out more about this evaluation!

Are you planning a trip to the United States soon and want to see more of the country that you call home? Are you interested in flying within the country? Then, by this point, you have probably already conducted a cursory internet search to identify the airline with which you are most interested in travelling. There are many different options available, including those provided by JetBlue, Air Canada Rouge, Sunwing, and Avelo.

But how do you determine which of the available options is the best fit for you? And how accurate are the negative reviews?

All of the rumours will be put to rest as soon as we speak. Let’s take a look at the customer feedback and try to address all of your concerns about flying with JetBlue.

What exactly is it that JetBlue Airlines is?

JetBlue is a low-cost airline with headquarters in JFK Airport. Jet Blue, which began operations in the early 2000s, now serves more than 35 million passengers annually.

They are the sixth largest airline in the United States and have service to 100 cities around the country, with an average of 925 flights every day.

JetBlue states that it is on a mission to bring humanity back to air travel and that it is accomplishing this objective by providing excellent economy legroom, excellent service, and excellent in-flight meals.

Where exactly does Jet Blue fly its passengers?

Jet Blue Airlines serves a diverse range of destinations within the United States, as well as to and from London, Canada, the Caribbean, Central and South America, and Mexico via its network of domestic and international aircraft routes.

The mission of JetBlue is to establish itself as the airline of choice in the United States. They just established a connection between New York (JFK) and Boston (BOS) in the United States and London Heathrow (LHR) and London Gatwick in the United Kingdom (LGW).

They utilise their brand new fleet of Airbus A321LR aircraft for this nonstop long-haul journey that they offer.

Who exactly is the owner of JetBlue?

David Neeleman, a businessman with dual citizenship in the United States and Brazil, is credited with starting JetBlue. He continues to hold shares in the company, in addition to those held by BlackRock Inc. and Vanguard Group Inc.

The Chief Executive Officer of JetBlue, Robin Hayes, is the individual shareholder with the largest stake, owning more than 823,000 shares.

What exactly is included in JetBlue’s Blue Extra package?

When it comes to customising your aeroplane tickets, the majority of airlines in operation today give passengers a wide range of choices. Depending on the size of your spending limit, you have the option of booking a flight with all the bells and whistles or sticking to the bare necessities.

You can choose from a number of different fare options with JetBlue, depending on whether you want more leg room, faster boarding, or carry-on luggage included in the price.

The blue extra option is by far the most popular among customers because it includes all of the necessary travel extras in the cost of the ticket.

Blue extra allows for free changes and cancellations, in addition to early boarding. Travelers going to or from London are permitted one free carry-on bag and one free checked bag, subject to space availability.

JetBlue Luggage Policy

When going on a trip, one of the most essential items is luggage, and it is critical to select a bag with the appropriate dimensions. No one enjoys the unexpected fees that are sometimes assessed for checked bags at airports, which are typical of low-cost airlines.

There is a variety of carry-on luggage available through Jet Blue. However, similar to the majority of other low-cost airlines, they do come with a price tag.

Each passenger is permitted to store one personal bag underneath the seat in front of them at no additional cost. This could be a purse, daypack, laptop bag, or even a pet carrier that has been authorised. The maximum dimensions for personal items are 43.2 centimetres by 33 centimetres by 20.32 centimetres.

After you have made your reservation with JetBlue, you can modify it at any time to include up to two additional checked bags, which would include a suitcase if you so desire. Take a look at the following table to get an idea of the costs associated with your luggage depending on the type of ticket you purchased.

Cancellation Procedures for JetBlue

In spite of the fact that the COVID-19 pandemic is largely behind us, it is still important to be aware of your options in the event that you need to change or cancel your flight. With the exception of their basic blue fare, most of JetBlue’s fares do not have change or cancellation fees associated with them.

The change fee for a flight within the United States, the Caribbean, Mexico, or Central America is $100 per person if you are travelling on the basic blue fare. The change fee is $200 per person if your trip is going to take place outside of these areas.

If you are a computer whiz, you could save yourself $25 by changing or cancelling your flight online through their website or online chat. If you are not a computer whiz, you will not be able to save this money. There is a $25 service fee that is non-refundable if you need to call JetBlue to make any changes to your reservation.

The current status of JetBlue flights

Before our flight, each of us has sat at our respective homes pondering the possibility that our trip would be significantly delayed or might not even take place at all. Because of this, it is imperative that you check the status of your flight before you hail a cab to take you to the airport.

You can track your JetBlue flight using a service called the JetBlue Flight Tracker, which is available on both the JetBlue website and the JetBlue mobile app. It provides a real-time update on the status of your JetBlue flight and enables you to view pertinent information such as the flight number, route, gate number, and terminal number.

What’s the deal with all of JetBlue’s flight cancellations?

Recently, there has been a lot of coverage in the media about how JetBlue airlines has cancelled a significant number of its flights. We can see that there has been an issue with some JetBlue flights, which is consistent with the many reviews that can be found online.

JetBlue has stated that the weather, a shortage of staff, and rising fuel prices are the causes of their recent flight cancellations. These flight cancellations are reportedly due to COVID-19, as stated by JetBlue.

JetBlue has made the announcement that they will be reducing their flight schedules in order to cut down on the number of flights that will need to be cancelled. To this point, they have cut a total of 20 routes, one of which is the flight that connects Boston (BOS) and Vancouver (YVR).

What is the best way to get in touch with a JetBlue Customer Service Representative?

We can always hold out hope that our travels will go off without a hitch; however, there are occasions when you will need to contact the airline in order to sort things out. There are a number different channels through which you can communicate with JetBlue.

It appears that the live chat feature on their website is the most effective way to communicate with the JetBlue customer service team. Through their website, you will be able to make advantage of this facility.

If you are calling from the United States and want to reach their call centre, which is available around the clock, the number to dial is 800-538-2583. This information can be found on the company’s website.

What Kind of an Airline Is Jet Blue?

It is important to look at reviews left by previous passengers of any airline you are considering flying with. You can gain valuable insight from their blunders as well as their best advice.

Examining what people have to say about Jet Blue on the internet is the next step.

When compared to other low-cost airlines, Jet Blue Airlines has an excellent rating of 4.5 out of 5 on Tripadvisor, which is based on 18,977 customer reviews. Customers have provided very positive feedback regarding the quality of the food, the service, and their comfort.

On the other hand, a significant number of recent reviews from former passengers have stated that their flights were either significantly delayed or cancelled entirely. A common complaint heard from numerous travellers is that they were only given credit from a refund rather than the actual money that was deposited into their bank accounts. In addition to this, they stated that there were additional costs that they were not aware of.

Even though Jet Blue maintains a high rating on Tripadvisor, more recent reviews suggest that this may no longer be the case.

Is it worthwhile to fly with Jet Blue?

If you plan to fly within the United States but have a limited budget, Jet Blue might be a good option for you if you are interested in domestic travel within the country. They provide fantastic discounts and regular sales, which combine to make their flights among the most competitively priced options available.

Naturally, much like the majority of other low-cost carriers, Jet Blue has its drawbacks. Cancellations of flights and extended wait times are major inconveniences that do not bode well for the beginning of a vacation.

If you are willing to look past the potential for delays, travelling with Jet Blue can be a comfortable and affordable option overall.

The following are some of the reasons behind our 3.9 out of 5 star rating:

• Provides a comfortable flight experience

• Operates a sizable number of routes within the United States

Cons: There have been reports of significant delays, and there have been many recent flight cancellations